Governance and Regulation

National and local governments face challenges financing infrastructure expansion and replacement, developing service delivery models that meet the needs of all users, and regulating service quality. These challenges are faced by low- and high-income countries alike.

Industrialized countries must mobilize the financing necessary to replace their aging infrastructure in an equitable and efficient manner. Low- and middle-income countries have the opportunity to explore which service delivery models are best equipped to rapidly expand water and sanitation services that are safe, reliable, and responsive to demographic change and consumer preferences. All governments must design fit-for-purpose models of regulation that protect populations, incentivize efficient, high quality service delivery, and foster innovation. We see important opportunities to synthesize international experience, explore promising practices, identify knowledge gaps, and evaluate policies intended to enhance service delivery.

The Water Institute works with governments, regulators, utilities, and private service providers to identify barriers to sustainable access to high quality water and sanitation services at scale and actionable opportunities to improve service delivery. We believe that helping governments develop smart governance mechanisms, promote innovative service delivery models, and implement evidence-based policies can accelerate access to high quality water and sanitation services.


Water treatment plant, Nairobi, Kenya. Photo by David Fuente

Examples of projects include: